Vaughan Lodge Hotel and The Lodge Restaurant ("we", "us", "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, make a booking enquiry, purchase a gift voucher, or otherwise interact with us, in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

Who We Are

Vaughan Lodge Hotel and The Lodge Restaurant operate from:

Vaughan Lodge Ltd,
Lahinch,
Co. Clare,
Ireland.
Eircode V95 WF30

CRO: 403442

We are the data controller responsible for your personal information collected through this website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@vaughanlodge.ie

What Information We Collect

We may collect the following types of personal information:

• Contact details, such as your name, email address, phone number and postal address, when you make a booking enquiry, contact us, or purchase a gift voucher
• Booking and reservation details, including party size, dates, and any dietary or accessibility requirements you share with us
• Payment information, when purchasing gift vouchers or making certain bookings online (processed securely via our payment provider)
• Communications you send to us, such as emails or enquiry form submissions
• Technical information collected automatically when you visit our website, such as your IP address, browser type, device information, and browsing behaviour, typically through cookies and similar technologies

How We Use Your Information

We use your personal information to:

• Respond to enquiries and process table or room bookings
• Process and fulfil gift voucher purchases
• Communicate with you about your booking or enquiry
• Improve our website and the services we offer
• Comply with our legal and regulatory obligations
• Send you marketing communications, where you have given your consent to receive them

Legal Basis for Processing

We rely on the following legal bases to process your personal information:

• Contract: to process bookings and gift voucher purchases you request
• Legitimate interests: to respond to enquiries and improve our services
• Consent: where you have opted in to receive marketing communications from us
• Legal obligation: where we are required to retain or disclose information by law

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, such as:

• Website hosting and booking platform providers (e.g. Squarespace)
• Payment processors used to handle gift voucher and booking transactions
• Email or marketing service providers, where you have consented to marketing communications

These third parties are only permitted to use your personal information for the purposes we specify and are required to keep it secure.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and support essential website functionality. This includes:

• Squarespace Analytics: our website is built and hosted on Squarespace, which collects analytics data such as page views, visitor counts, and general browsing behaviour to help us understand site usage.
• Google Analytics: we use Google Analytics to help us understand how visitors interact with our website, including pages visited, time spent on site, and traffic sources. Google Analytics uses cookies to collect this information, which may be processed by Google in accordance with its own privacy policy.

You can manage or disable cookies through your browser settings. Disabling cookies may affect how the website functions.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request erasure of your personal information, in certain circumstances
• Object to or restrict our processing of your information
• Request that your information be provided to you or transferred to another organisation, in certain circumstances
• Withdraw your consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@vaughanlodge.ie.

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) if you believe your data protection rights have been infringed. Further information is available at www.dataprotection.ie.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised "Last updated" date.